Need Help?

If you have questions before or after you enroll, you have a one-stop shop for answers. Call a Health Concierge at 1-855-496-6289 Monday through Friday, 8 a.m. to 6 p.m. your local time. Or, send us an email.

Email a Health Concierge

Once you become an Aetna member, your Health Concierge will be the first person you speak with about benefits. Call when you need to understand your health plan benefits. Find out about programs and services that can help with a specific health need or concern. Even get help choosing a doctor.

There’s a lot to know about your Aetna plan. From preventive care and online cost estimating tools, to health coaching and fitness discounts. Let your concierge be your one-stop resource for Aetna health benefits and services and what they mean for you.